II semestre 2020 (julio-diciembre)

Published: 2020-11-30

Full Issue

Estudios de la Gestión No. 8 (Spanish)

Presentation

Presentation

Wilson Araque Jaramillo

6-7

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Editorial

Editorial

Marcia Almeida-Guzmán

8-9

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Focus

Quality Management in Micro and Small Ecuadorian Automotive Service Companies

Juan Carlos Lucero-Narváez, Roberto Hidalgo-Flor, Eduardo Cueva-Sánchez

11-33

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Circular Economy, a Strategy for Sustainable Development. Advances in Ecuador

Marcia Almeida-Guzmán, César Díaz-Guevara

34-56

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Organizational Learning and its Impact on Business Performance as Well as in the Market: the case of Ecuador

Gustavo Gallo-Mendoza

57-78

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Analysis of the Barriers to Continuous Improvement Commitment in the After-sales Service of the Automotive Industry

Ricardo Romero-Zárate

79-97

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Gender Equity in Leading Teachers at the Central University of Ecuador, in the Context of Sustainable Development Goal 5

Sandra Almeida-Guzmán, María de la O Barroso-González

98-126

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The Challenges of Process Management in the Digital Age

Juan Piñuela-Espín, Carla Quito-Godoy

127-144

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The Role of Urban Marketing and Governance of Local Governments in Ecuador

Stefany Cevallos

145-163

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On the way to an Environmental Management System as Part of the Regulatory Framework for Gas Stations in Mexico

Claudia Canobbio-Rojas, Berenice Cárdenas-Aragón

164-185

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Industry 4.0: The Challenge on the Road to Digital Organizations

Dorian Mora-Sánchez, Luis Guerrero-Marín

186-209

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Environmental Pollution as a Result of Mining in the Province of El Oro

Wilson Vilela-Pincay, Marbelle Espinosa-Encarnación, Ana Bravo-González

210-228

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Point of view

From the Quality Control Department to the Quality Culture

Edwin Garro

230-239

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PyME Observatory and academic activities

Activities of the First Half of 2020

Área académica de Gestión

241-245

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Reviews

Calidad integrada: un desafío sistemático organizacional

Humberto González

254-259

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Interview

A View from the ISO General Secretariat on the Importance of Standardization for Developing Countries, Interview with Sergio Mujica

Marcia Almeida-Guzmán

247-252

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