Qualitative inquiry and research design: Choosing among five traditions, John W. Creswell Los Ángeles: SAGE, 2013. Estudios de la Gestión: Revista Internacional de Administración, [S. l.], n. 7, p. 314–317, 2020. Disponível em: https://ojs.freddyguerrero.com/index.php/eg/article/view/1455. Acesso em: 29 oct. 2025.